Shipping

Thank you for choosing Next Level Lighting! Please review our shipping policy to understand how we handle the delivery of your orders.

 

Order Processing Time:

• Orders are typically processed and shipped within 3-4 business days after payment confirmation.  

• Shipping Notice for Pre-Orders: Processing Times Subject to Change

• Please be advised that processing times for pre-orders are 2-3 weeks from date of purchase and are subject to change without notice. At Next Level Lighting, we strive to provide accurate estimates for processing and shipping pre-ordered items. However, due to factors such as production schedules and unexpected delays, processing times may vary.

• We appreciate your patience and understanding as we work diligently to fulfill your pre-order in a timely manner. Rest assured, our team is committed to keeping you informed of any changes to processing times and providing updates on your order status.

• If you have any questions or concerns regarding your pre-order or shipping times, please don't hesitate to contact our customer service team. Thank you for choosing Next Level Lighting.

• Please note that processing times may be longer during peak seasons or promotional periods.

Shipping Methods:

• We offer standard shipping options, with delivery times varying based on your location.

• Expedited shipping options may be available at an additional cost.

Shipping Costs:

• Shipping costs are calculated based on the weight and dimensions of your order, as well as your delivery location.

• Free shipping may be available for orders above a certain value, as specified on our website.

International Shipping:

• We currently offer shipping within [list of countries/regions].

• International shipping costs and delivery times may vary. Customers are responsible for any customs duties or taxes applicable to their orders.

Order Tracking:

• Once your order is shipped, you will receive a shipping confirmation email with tracking information.

• You can track your order using the provided tracking number on our website or through the respective carrier's website.

Shipping Address Accuracy:

• Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.

• We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Delays:

• While we strive to deliver your orders promptly, unforeseen circumstances such as weather delays or carrier issues may cause shipping delays.

• We appreciate your understanding and patience in such situations.

Lost or Damaged Shipments:

• In the rare event of a lost or damaged shipment, please contact our customer service team immediately for assistance.

• We will work with the carrier to resolve the issue and ensure that you receive your order or a replacement promptly.

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If you have any questions or need further assistance regarding shipping, please don't hesitate to contact us. Your satisfaction is important to us at Next Level Lighting, and we are here to help make your shopping experience seamless.